Policies
Our booking system sends out an appointment reminder at 72 hours and also again at 24. We kindly request that any appointment changes be done when receiving the 72 hour message.
We understand sickness or emergencies come up. If your appointment is canceled or rescheduled within 24 hours, a $25 cancellation/rescheduling fee will be charged. If you do not show up for your scheduled appointment, up to 50% of your booked service may be charged.
It is our goal at Obscura Studio to do everything possible to accommodate our client’s schedules and time regarding appointment cancellations and changes. We ask that you please call us as soon as possible when making a modification to any scheduled appointment.
Please keep in mind that we do understand that some circumstances, such as inclement weather & emergencies take place & you may not be able to modify your appointment 24 hours beforehand. We will do our best to accommodate your changes in such situations.